What is Chaiz and how does it work?

What is Chaiz?

Chaiz is America's first online comparison marketplace for vehicle service contracts (also called extended car warranties). Think of it like shopping for anything else online—you enter your information, see your options, compare prices and coverage, and buy the plan that fits your needs, all from the comfort of your couch.

How is Chaiz different from buying directly or at the dealership?

No robocalls or spam
You've probably gotten those annoying robocalls about your car's extended warranty. Chaiz is the opposite of that. You can get quotes without even entering your phone number or email address. No sales pressure, no follow-up calls, no spam.

Compare multiple providers side-by-side
Instead of calling different companies one by one, Chaiz shows you plans from multiple top-rated providers all in one place. You can easily compare coverage levels, prices, deductibles, and terms to find the best fit for your budget and needs.

Lower prices
Because everything is online, there are no sales commissions or middlemen to pay. Chaiz passes these savings directly to you—customers can save up to 60% compared to buying through dealerships or call centers.

Complete transparency
You can see the actual contract before you buy. No surprises, no hidden fees. What you see is what you get.

Fast and convenient
Most customers go from quote to purchased contract in about 10 minutes. Everything happens online, 100%. Unless you need our help of course. We're here to help you make the right decision for your individual situation.

No pushy sales
Chaiz is always there to offer help and guide you to make the right decision. But as we do not get any kick-backs and do not have a horse in the race, we can stay objective and act as a partner rather than having to push you to a sale right then and there.

How does Chaiz work?

Getting coverage through Chaiz is simple:

Enter your vehicle details – Type in your car's VIN (vehicle identification number), licence plate or your year, make, model, mileage, and the state where your vehicle is registered.
See instant quotes – Within 30 seconds, Chaiz shows you plans from verified providers that work with your vehicle.
Compare your options – Look at different coverage levels (Powertrain, Stated Component, or Exclusionary), prices, deductibles, and benefits side-by-side. You can filter by price, coverage level, rating, and more.
Review the contract – Before you buy, you can read the actual contract terms to make sure it covers what you need.
Buy online – Once you've found the right plan, complete your purchase entirely online. You'll get your contract immediately and can access it anytime from your Chaiz account.

Is Chaiz a warranty provider?

No. Chaiz does not sell its own warranties or service contracts unlike Endurance, CarShield or Carchex.

We're a marketplace that partners with multiple verified third-party administrators and providers. This means you get to choose from many different plan options and coverages instead of being limited to just one company's plans.

Is Chaiz safe and legitimate?

Yes. Chaiz is a U.S. company with an A+ rating from the Better Business Bureau (BBB) and a "Top Rated" score on Trustpilot.

All providers listed on Chaiz are verified, get continously vetted and have to adhere to certain criteria to stay listed. Additionally, Chaiz maintains close relationships with each partner to mediate between customers and providers if any issues come up.

Will Chaiz sell my information?

No. Chaiz does not sell your information to anyone. Your data is handled securely through trusted payment processors, and you won't receive spam emails or calls from Chaiz or its partners.

What happens after I buy?

After your purchase:

You'll receive your contract immediately by email
You can log in to your Chaiz account anytime to view your contract, find your provider's claim phone number, and manage your coverage
If you need help, you can reach Chaiz support at hi@chaiz.com or call 833-942-4249